INDUSTRY-LEADING CUSTOMER SERVICE, ALWAYS
We pride ourselves on customer service and pledge to do everything we can to help our customers with their surgical instrument needs. Through programs like OneCALL™ and the Instrument Guru™ helpline, we’re the industry’s most comprehensive one-stop resource for asking questions, conducting research and purchasing instruments.
Call (800) 600-0428 or log on to www.millenniumsurgical.com to learn more.

WE’LL PICK UP THE PHONE
With Millennium Surgical, there are no complex phone menus to navigate. You’ll be connected with a member of our staff when you call, right away. We make every effort to answer the phone during business hours in 4 rings or less. It’s our way of showing how much we value the conversations we have with our customers. In the rare instance that you’re placed on hold during normal business hours, it won’t be for more than a minute or two. And if you leave a message for one of our Consultants, you’ll always receive a call back that same day. So give us a call at (800) 600-0428, where Product Consultants are standing by to help you with your specialty surgical instrument needs

ACCESSIBLE EXECUTIVES
Millennium’s dedication to customer service comes from every member of our staff, from the President to the Product Consultants. If you should ever have a question, concern or just wanted to tell us more about your experience with Millennium, upper management will always have the time to speak with you, guaranteed.

DON’T WAIT FOR DAYS TO RECEIVE YOUR INSTRUMENT QUOTE
Other companies can take up to a couple of days to return a surgical instrument quote, time that your fast-paced world can’t afford to lose. Make your purchasing process as efficient as possible with Millennium Surgical’s QuickQuote™ system. We pledge to deliver your quote immediately over the phone whenever possible, and within 24 hours for harder-to-find instruments or full sets.

100% SATISFACTION GUARANTEED
Millennium Surgical is dedicated to the 100% satisfaction of every one of our customers, every time. To achieve this, we’ve introduced the ServicePLUS GUARANTEE™, featuring a 30-day no risk return policy. If for any reason you or your surgeon is not completely satisfied with a surgical instrument, simply let us know and we’ll pick it up at no cost and refund you the full purchase price.

President & CEO, Robert Edelstein:
(800) 600 0428 x15 or REdelstein@millenniumsurgical.com

COO, Stratis Narliotis:                                       (800) 600 0428 x14 or SNarliotis@millenniumsurgical.com

Vice President Sales, Bill Colihan:                   (800) 600 0428 x28 or BColihan@millenniumsurgical.com